Terms and conditions

Account Registration
By registering an account with us, you confirm that you are at least 18 years old and agree to these Terms and Conditions.
Gaming
We operate a fair gaming environment where all outcomes are determined by chance, subject to the terms of any promotional offer or game-specific rules.
Responsible Gambling
We encourage responsible behavior among our players. We may require you to take steps to prevent excessive betting or to limit your access to certain features if we suspect that you exhibit problem gambling tendencies.
Deposits and Withdrawals
You are solely responsible for ensuring the security of your account information, including any payment method details used by you in connection with our services.
Withdrawal Processing Times
We will process withdrawal requests within a reasonable timeframe but reserve the right to delay or withhold payments if we suspect that a request is fraudulent or otherwise invalid.
Bonuses and Promotions
Offers made available through our promotional schemes, including welcome bonuses, loyalty rewards, and other incentives may be subject to specific terms and conditions which you will accept upon claiming such an offer.
Player Conduct
You must not attempt to cheat, deceive, manipulate or exploit any part of our services for gain, nor use your account as a proxy or pseudonym for someone else's.
Dispute Resolution
In the event that we have reason to suspect that you are using an unauthorised third-party software application in connection with our services or engaging in other misconduct then without prejudice to any of its rights, Grosvenor Casino Leicester shall be entitled to suspend and/or terminate your account immediately and cancel any pending winnings.
Intellectual Property
Our service is protected by intellectual property laws and may not be copied, modified or used for commercial purposes except where specifically permitted under the terms of a licence granted to you as part of these Terms and Conditions.
Changes to These Terms and Conditions
We reserve the right at any time to modify or discontinue our services or any aspect thereof and will endeavour to give reasonable notice in advance, but changes made hereunder shall take immediate effect upon publication on our website.
Governing Law and Jurisdiction
Any claims arising out of these Terms and Conditions or your use of the site and its services shall be governed by the laws applicable in England and Wales and you agree to submit to their jurisdiction for all purposes connected therewith, without prejudice however as to any rights which are available under consumer protection legislation.
Miscellaneous ProvisionsThese Terms and Conditions represent a comprehensive statement of our agreement with you and supersede any prior agreements or understandings between us.
Definitions and Interpretation

For the purpose of these Terms and Conditions "Grosvenor Casino Leicester" means Grosvenor Casino Leicester; "we/us" includes its subsidiaries, related companies, officers, employees, agents and assigns; and all references to a "day/month/year" shall be construed as calendar days/months/years (as applicable).

Conflicting Provisions
In the event of any conflict or inconsistency between these Terms and Conditions and any rules, terms or conditions associated with any games offered by us then these Terms and Conditions shall prevail.
Severability

If any provision of this Agreement is found to be invalid, illegal or unenforceable in whole or in part for any reason, such invalidity, illegality or unenforceability will affect only that particular provision which may be severed without prejudicing the validity and enforceability of other terms and conditions hereof.

Waiver

We reserve the right at our absolute discretion to waive compliance by you with any obligation under these Terms and Conditions from time to time but failure so to do in one instance will not prevent us enforcing a similar or different provision on future occasions.